What's the best way to care for my Luca glass sippy cup?
Hand-washing is best - although if you do want to use a dishwasher, please place on top-rack only. Over time and persistent machine washing, the heat of the dishwasher may warp the outer silicone sleeve.
What's the best way to care for my Lucabox Silicone lunchbox?
Feel free to handwash or put in the dishwasher - top rack only. We recommend using fragrance-free or minimally fragranced dishwashing detergent, as persistent odors may eventually be absorbed by the silicone.
Are all bottles & sippy cups BPA-free?
"In 2012, the FDA banned the use of bisphenol A in the manufacture of baby bottles and sippy cups. There were concerns that the chemical in polycarbonate plastic could lead to certain cancers, changes in the brain and reproductive system, and early puberty. All baby bottles and sippy cups sold in the USA are now BPA-free."
Is the silicone that Tabor Place uses food-grade?
Yes. In fact, it's actually of a higher quality than food-grade. Unfortunately, the term "food-grade" doesn't necessarily mean that silicone is safe - and in fact, many silicones have been found to have harmful additives. Platinum silicone is a higher quality, which indicates how it was "cured" at the very end of the manufacturing process. We also ensure that all of our silicone is additive free - which you can see for yourself, as we test all of our silicone and post the results publicly here.
What's Tabor Place's return policy?
We want to make sure you are completely happy with our products. If you have any issues within 90 days of purchase, please reach out to us so we can take care of you!
My cup broke - what can I do?
Reach out to us so that we can find a way to take care of you!
Do you sell replacement glass or sippy straws for cups I've already bought?
Yes! Replacement glasses and straw combos are available here. They're also available on Amazon!
Are Tabor Place cups free of lead and cadmium?
Yes! Our cups have always passed all safety testing for lead & cadmium, per the CPSC requirements. Our testing is done in an CPSC certified laboratory - and our cups not only pass, but exceed, the safety requirements for glassware.
Check out our lab testing here!
We read that Tabor Place's cups had lead... but your testing shows that you are negative. Why did they say that you have lead?
There was a blogger in 2022 that tested a set of replacement glass cups with an XRF gun and claimed that the red markings on the outside of the glass had lead. However, the use of an XRF machine on the item itself to determine lead content in surface paint, is not a legally approved method by the CPSC.
To read more on the misinformation created by this blogger click here.
Do your cups still have the red markings?
No. Even though our cups never had lead in the red markings, we heard from some of our customers that they didn't use the red markings anyways. We chose to listen to their feedback and have all the red markings removed, so as not to perpetuate the misinformation and create more confusion for our customers.
All of our cups have been red marking free since 2022.
Is your packaging recycleable?
Technically no - due to the colors & labeling on the boxes it cannot be recycled. We encourage you to NOT put these boxes in the recycling bin - it slows down the sorting and processing machines that determine what can and cannot be recycled. It could actually prohibit something that COULD be recycled from being sorted.